Who we are
Food For Neighbors (“we,” “our,” “us”, “FFN”) is committed to protecting the privacy of our donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Our website address is: www.FoodForNeighbors.org.
1. INFORMATION WE COLLECT
Types of Data
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Payment Information: Billing details, credit/debit card information (processed securely by third-party payment providers)
- Volunteer and Event Data: Information submitted through sign-up forms, event registrations, or volunteer applications
- Website Interaction Data: Information collected through cookies, analytics tools, and third-party integrations, including IP addresses and browsing activity
How We Collect It
We collect personal data through:
- Website forms (donation, volunteer, and contact forms)
- Event registration and participation
- Payment processing services
- Cookies and analytics tools tracking website activity
- Email and phone communications
Purpose of Collection
We collect and process this information to:
- Process donations and provide tax receipts
- Communicate with donors, volunteers, and subscribers
- Manage events, volunteer activities, and fundraising efforts
- Improve website functionality and user experience
- Comply with legal obligations
2. How We Use the Data
Internal Use
We use collected data to:
- Send newsletters, updates, and event invitations
- Process donations and track donor history
- Manage volunteer and event participation
- Improve our services and website
Third-Party Sharing
We do not sell or rent your personal information. However, we may share data with:
- Payment processors (e.g., Stripe, PayPal) to process donations securely
- Email marketing platforms (e.g., Mailchimp, Constant Contact) to send communications
- Event management services (e.g., SignupGenius) for event registrations
These third parties are required to maintain the confidentiality and security of your data.
Data Security
We take reasonable security measures to protect your information, including:
- Encryption for sensitive data transmission
- Secure storage of collected data
- Access controls to limit who can access your personal information
3. User Rights
Access and Correction
You have the right to request access to your personal data, request corrections, or ask for deletion. To do so, please contact us at [Insert Contact Email].
Opt-Out
You may opt-out of receiving newsletters or marketing emails by clicking the “unsubscribe” link in our emails or by contacting us.
4. Other Important Considerations
Website Owner
This website is owned and operated by Food For Neighbors, a nonprofit organization.
Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage users to review their privacy policies.
Compliance with Laws
We comply with applicable data privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.
Transparency & Accessibility
We are committed to transparency in how we collect and use data. This Privacy Policy is publicly available and linked in the footer of our website for easy access.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
